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We look after YOU

Lots of Government departments, Local Authorities, quangos Governmental Entities, and even private companies have complaints processes.

Some of them are more usable than others, but if it's there you may as well use it, provided it is any good, and that is what a lawyer can advise you on.

That expert advice can help you operate the process, or might on occasion take the form of telling you not to bother, because there are other ways of doing things that are a lot more effective, but that's what lawyers are there to advise you on.